Privacy Policy
Last updated: 23 August 2026
North Hill Cabs ("we", "us", "our") operates https://northhillcabs.com and provides taxi, cab rental and tour services across Jammu & Kashmir, Ladakh, Himachal Pradesh, Punjab and Uttarakhand. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, request a quote, or book a ride with us.
1. Information We Collect
- Contact details — name, phone number, email address, WhatsApp number.
- Travel details — pickup & drop locations, dates, number of passengers, vehicle preference, itinerary.
- Payment information — handled by trusted payment gateways; we do not store card or UPI credentials on our servers.
- Technical data — IP address, browser type, device, pages viewed, and analytics events.
- Cookies — small files used to remember preferences and measure site performance.
2. How We Use Your Information
- To confirm and operate your taxi or tour booking.
- To contact you by phone, WhatsApp or email regarding quotes, itineraries and driver details.
- To send service updates, invoices and booking-related communication.
- To improve our website, services and customer experience.
- To comply with legal, tax and regulatory obligations in India.
3. Sharing of Information
We share information only with:
- Our verified drivers and partner vehicle operators, strictly to fulfil your trip.
- Hotels, monuments and permit authorities (e.g. Inner Line Permits for Ladakh) when required for your itinerary.
- Payment processors and analytics providers under contractual confidentiality obligations.
- Law enforcement or government authorities when required by law.
We do not sell or rent your personal data to third parties.
4. Data Security
We use industry-standard safeguards — HTTPS encryption, restricted access and secure storage — to protect your data. However, no method of transmission over the internet is 100% secure.
5. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand usage patterns. You can disable cookies in your browser; some features may not work as expected.
6. Your Rights
You can request access, correction, or deletion of your personal data by writing to us at info@northhillcabs.com.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
North Hill Cabs
Opp. Railway Station, Shri Mata Vaishno Devi Katra, Jammu & Kashmir 182301
Phone: +91 70069 69799
Email: info@northhillcabs.com